Privacy Policy of MTB Morocco Company

1. Introduction
MTB Morocco is committed to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of information from you:

  • Personal Information: Name, address, email address, phone number, date of birth, and passport information.
  • Payment Information: Credit card details, billing address, and other payment-related information for processing bookings.
  • Travel Information: Details related to your travel plans, such as tour preferences, dietary requirements, health conditions, and emergency contact information.
  • Technical Information: Information about your device, IP address, browser type, and how you interact with our website or services.

3. How We Use Your Information
We use the information we collect to:

  • Process Bookings: To confirm and manage your tour bookings, process payments, and communicate with you regarding your travel arrangements.
  • Customer Support: To provide customer service, respond to inquiries, and resolve issues.
  • Personalization: To tailor our services and offerings to your preferences and needs.
  • Marketing and Promotions: To send you promotional materials, special offers, and newsletters (you can opt-out at any time).
  • Legal Compliance: To comply with legal requirements, regulations, and to prevent fraud or illegal activities.

4. Sharing Your Information
MTB Morocco does not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors, tour guides, and accommodation providers.
  • Legal Authorities: Law enforcement or government authorities when required by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights
You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or incomplete information.
  • Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and improve our website’s functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy
MTB Morocco reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of our services after the changes constitute your acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MTB Morocco
Email: info@mtbmorocco.com
Phone: +212 6 67212912
Address: MTB Morocco, Imlil, Atlas Mountains, Morocco

Your privacy is important to us, and we are committed to ensuring that your personal information is handled securely and responsibly.